Return & Shipping Policy

Return Policy:

  1. Return Window: Garments may be returned within 30-days of purchase date.
  2. Condition of Items: Items must be unworn, unwashed with all original tags attached and packaging intact.
  3. Original Proof of Purchase: Provide proof of purchase and order number. Return Process: Contact to obtain a return authorization.
  4. Refund Method: Refunds will be issued back to the original payment method used for the purchase. Refunds may take up to 30 business days to process.
  5. Exclusions: Exclusive Team Nihon Merchandise and Stay Other stickers does not qualify for a return or refund. All other orders qualify


Shipping Policy:

  1. Shipping Options: Stay Other offers various shipping options at checkout including standard shipping and expedited shipping. The availability of these options may vary depending on customers location.
  2. Delivery times: Standard shipping generally takes longer than expedited shipping. Estimated delivery times are usually provided during the checkout process.
  3. Shipping Fees: The cost of shipping depends on factors such as the shipping method chosen, the delivery destination, and the order total. Stay Other offers free shipping on order $100 or more to residents in the US.
  4. Order Tracking: Customers can track the progress of their orders using the provided tracking number through Stay Other’s website or the selected shipping carriers website.
  5. Delivery Areas: Stay Other ships domestically and internationally. There may be regions or countries with shipping restrictions or limitations. Customers should verify wether Stay Other ships to their specific location during or before the checkout process.
  6. Delivery Services: Stay Other uses reputable shipping carriers to deliver orders, and the carrier chosen may depend on the the customers location and the selected shipping method.
  7. Order Processing Time: The time is takes for Stay other to process an order before shipment might vary based on factors such as order volume and product availability. This information would often be provided to customers during the checkout process.
  8. Special Promotions: Stay Other occasionally offers special shipping promotions, such as free shipping on specific products or orders over a certain amount. The promotions might vary and change over time.